Shipping policy

Order Processing Time:

  • All of our products are custom-made to order. This process typically takes 3-5 business days.

Shipping Methods:

  • Customers can choose their preferred delivery service from the following USPS package options:
    • USPS Ground Advantage
    • USPS First Class Package
  • We also use USPS for international shipping.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the delivery service selected and the destination.

Estimated Delivery Times:

  • Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.

Order Tracking:

  • Tracking information will be provided for all orders once they are shipped. Customers will receive an email with tracking details.

International Shipping:

  • We ship internationally using USPS. Please note that international shipping times can vary significantly depending on the destination.

Handling Fees:

  • We do not charge any additional handling fees.

Lost or Damaged Packages:

  • Once your order is handed over to the carrier, we are not responsible for lost or damaged packages. We recommend contacting the postal carrier directly to resolve any issues. However, if you need assistance, please contact us at support@eagleandcrown.com, and we will do our best to help you.

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